Persuading Your Potential Patients That Your Service Is Meant for Them

question 12

Multiple Choice

Persuading your potential patients that your service is meant for them is called ________.

• A) Personnel
• B) Operations
• C) Marketing
• D) Management
• E) Finance

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Definitions:

Psychological Inconsistency

The state of holding conflicting cognitions (e.g., beliefs, attitudes) simultaneously, which can lead to discomfort and attempts to resolve the contradiction.

Induction

A logical process in which multiple premises, all believed true or found true most of the time, are combined to obtain a specific conclusion.

Deduction

A logical process wherein a conclusion follows necessarily from the premises presented, if the premises are true, the conclusion must also be true.

Theory of Planned Behavior

A psychological theory that links beliefs and behavior, suggesting that an individual's behavioral intentions are shaped by their attitudes, subjective norms, and perceived control over the behavior.