What Is Emotion Work

question 20

Multiple Choice

What is emotion work?

• A) the androcentric assumption that women get more emotional in the workplace than men
• B) the characterization of certain jobs as demanding more caring emotions (therefore befitting women better)
• C) work that is done to manage the emotions of oneself and others
• D) the idea that women's emotional skills are made invisible when they provide care

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Definitions:

Performance Contracts

Agreements that outline the expected outcomes or results from individuals or entities, often tied to rewards or penalties based on achievement.

Readiness To Learn

Refers to the degree to which an individual is prepared or inclined to acquire new knowledge, skills, or behaviors.

Perceptions

The process of interpreting, selecting, and organizing sensory information to understand the environment and interactions.

Work Environment Support

The degree to which an organization provides the physical, emotional, and informational resources necessary for employees to perform their jobs effectively.