Which of the Following Are Benefits to CRM

question 2

Multiple Choice

Which of the following are benefits to CRM?

• A)Lower costs
• B)Higher revenue
• C)Improved strategy and performance measurement
• D)All of the above

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Definitions:

Fortune1000 Companies

A list compiled and published by Fortune magazine ranking the 1000 largest US corporations by total revenue for their respective fiscal years.

Autocratic

A leadership style characterized by individual control over all decisions and little input from group members.

Transformational

Referring to leadership or processes that create significant change in individuals, groups, or organizations through a vision and by empowering followers to transcend their own self-interests.

Leadership Style

The manner and approach of providing direction, implementing plans, and motivating people in organizational settings.