A(n)____________________ Is a Method of Testing Contingency Plans in Which

question 44

Short Answer

A(n)____________________ is a method of testing contingency plans in which all involved individuals walk through the steps they would take during an actual event.

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Definitions:

Product Knowledge

An understanding of a product's features, benefits, and use, essential for salespeople to effectively persuade customers to buy.

Customer Service

The help and service given by a business to its customers who purchase or utilize its goods or services.

Deadly Sins

In various contexts, refers to fundamental mistakes or taboo practices which are considered extremely detrimental to success or ethical conduct.

Business Selling

The process of selling products or services directly to other businesses, rather than individual consumers.