When Users Call an Organization with Problems with Their Computers,the

question 7

Multiple Choice

When users call an organization with problems with their computers,the network,or an Internet connection,they speak with the ____.

• A) security officers
• B) help desk personnel
• C) security staffers
• D) security consultants

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Definitions:

Management

The process of dealing with or controlling things or people, including planning, organizing, leading, and controlling resources to achieve organizational goals.

Buyer

An individual or entity that acquires goods or services in exchange for payment.

Public

Relating to or involving people in general, rather than being limited to a private group or individuals.

Successful Deals

Agreements or transactions that meet or exceed the objectives and expectations of all parties involved.