Customer Uncertainty Can Take All of the Following Forms Except

question 55

Multiple Choice

Customer uncertainty can take all of the following forms except: 

• A) not understanding how to use the product
• B) not knowing whether the product will perform as expected
• C) not knowing where to buy the product
• D) being uncertainty adverse in general and resistant to change

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Definitions:

Tetrahedron

A four-sided pyramid, as in a silica tetrahedron.

Soluble

Capable of being dissolved in a solvent, typically referring to substances in liquids.

Mohs Hardness Scale

Consists of ten common minerals ranked in order of increasing relative hardness, from 1 to 10.

Bowen's Reaction Series

A sequence that describes the order of mineral crystallization from cooling magma according to their chemical composition and temperature.