Jamal Is Trying to Buy Something Over the Phone

question 74

Multiple Choice

Jamal is trying to buy something over the phone. He asks his partner to read him his credit card number. However, when he tries to repeat it to the sales clerk on the other end of the line, he can't remember all the numbers. Jamal is coming up against

• A) the decay of numerical memory
• B) the extinction of auditory traces.
• C) George Miller's magic number 7, plus or minus 2.
• D) the limits of procedural memory.
• E) the problem of absent-mindedness.

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Definitions:

Feelings

Emotional states or reactions that are subjectively experienced as a response to external or internal events.

Perceptions

The process by which individuals interpret and assign meaning to sensory information and experiences.

Behavior

Behavior pertains to the actions or reactions of an individual or group in response to external or internal stimuli.

Emotional Labor

The effort required to manage and regulate one's emotions to meet the expectations of a job or social situation, often involving the suppression or display of certain emotions.