All of the Following Items Are Among the Key Areas

question 5

Multiple Choice

All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT: 

• A) Leadership 
• B) Strategic planning 
• C) Team Learning 
• D) Customer focus

---

Definitions:

Quota

A government-imposed trade restriction that limits the quantity or monetary value of goods that can be imported or exported during a specific time period.

Imports

Commodities or offerings sourced from outside the country and brought in for commercial sale or personal use.

European Union

A political and economic union of 27 European countries that participate in a standardized legal and regulatory system.

Free-Trade Zone

A specific region within a country where goods may be imported, handled, manufactured, or reconfigured, and re-exported without the intervention of customs authorities.