All of the Following Items Are Among the Key Areas

question 5

Multiple Choice

All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT: 

• A) Leadership 
• B) Strategic planning 
• C) Team Learning 
• D) Customer focus

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Definitions:

Direct Materials

Raw materials that are directly identifiable and assignable to the production of goods.

Factory Overhead

All expenses related to production that aren't direct materials or direct labor costs.

Per-Unit Cost

The cost associated with producing or acquiring a single unit of product.

Finished Goods Account

An inventory account that holds the value of products that are completed and ready for sale.