In Modeling Online Consumer Behavior, the Concept of "Consumer Skills

question 60

Multiple Choice

In modeling online consumer behavior, the concept of "consumer skills" refers to the:

• A) education level of the consumer.
• B) communication skills of the consumer.
• C) knowledge consumers have about how to conduct online transactions.
• D) product evaluation skills of the consumer.

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Definitions:

Charismatic Organizations

Groups or entities led by individuals who possess charismatic authority, inspiring devotion and followings based on personal qualities and charisma.

Bureaucracies

Complex organizational structures with strict rules, procedures, and hierarchies intended to manage large-scale administrative tasks efficiently.

Weber

Maximilian Karl Emil Weber, a German sociologist, philosopher, and political economist, known for his contributions to the understanding of social theory and social structure.

Max Weber

A German sociologist, philosopher, and political economist known for his theory on the protestant ethic and the spirit of capitalism, as well as his ideas on bureaucracy.