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The advent of flextime has helped supervisors cover workstations more effectively and has allowed them to exercise supervisory control more consistently throughout the work day.
Quality Loss Function
highlights the losses incurred by deviating from the optimal product quality level, emphasizing that loss increases as the product moves away from what is considered the target value.
Cause-and-Effect Diagram
A visual tool for identifying and organizing the potential causes of a problem in order to identify its root causes, also known as a fishbone or Ishikawa diagram.
Service Quality
The degree to which a service meets the customer's expectations, often evaluated based on factors like responsiveness, reliability, and professionalism.
Cause and Effect Diagram
Also known as a fishbone diagram, it is a tool used to systematically list and analyze the potential causes of a specific problem or effect.
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