The Best Way for a Supervisor to Handle Difficult Employees

question 31

True/False

The best way for a supervisor to handle difficult employees is simply to ignore them.

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Definitions:

Behavior Therapy

A form of psychotherapy that focuses on changing negative behaviors through reinforcement and conditioning techniques.

Operant Conditioning

A learning process where behaviors are influenced by consequences like rewards or punishments.

Classical Conditioning

A training method where a response initially triggered by a second signal is eventually triggered by the first signal alone, due to the consistent pairing of two signals.

Observational Learning

A process of learning that occurs through watching the behaviors of others and the outcomes of those behaviors, as famously proposed by Albert Bandura.