Nancy Has Been Asked to Serve as a Neutral Conference

question 36

Multiple Choice

Nancy has been asked to serve as a neutral conference leader for Krypton Inc.'s quality control group.The group focuses on resolving quality issues ranging from customer service complaints to manufacturing problems.Discussion during the meetings is honest and informal,and Nancy focuses on helping members come up with ideas to resolve these issues.This scenario best demonstrates a(n) _____.

• A)organizational development
• B)the synergistic effect
• C)groupthink
• D)orientation

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Definitions:

Counter-regulation

A psychological phenomenon where individuals abandon self-control efforts after experiencing failure, often leading to over-indulgence.

Early Afternoon Movie

A film screening that takes place in the early part of the afternoon, typically characterized by less audience and a quieter viewing experience.

Cognitive Miser

A theory suggesting that humans tend to conserve mental effort wherever possible, often leading to simplified and heuristic thinking processes.

Extra Thinking

The act of engaging in thought processes beyond what is necessary or typical, often leading to overanalysis or excessive planning.