In the Context of the Problems in the Appraisal Process,which

question 12

Multiple Choice

In the context of the problems in the appraisal process,which of the following statements is true of leniency errors?

• A)Such errors are made by supervisors who believe that poor evaluations may reflect negatively on their own performance.
• B)Such errors occur when supervisors give employees lower ratings than they deserve.
• C)Such errors are likely to damage the morale of employees, who may feel they have been judged unfairly.
• D)Such errors occur when supervisors give lower ratings than othersupervisors for the same performance.

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Definitions:

Employee Absenteeism

The frequent absence of an employee from work, beyond normal or expected levels, that can affect business productivity.

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.

Needs Analysis Process

The systematic process of identifying and evaluating the needs or gaps in a system or organization to determine necessary actions.

Culture And Climate Audit

An evaluation process aimed at understanding the values, beliefs, and attitudes that characterize an organization and its environment.