If a Grievance Procedure Does Not Resolve a Dispute Satisfactorily,the

question 64

True/False

If a grievance procedure does not resolve a dispute satisfactorily,the next step is the complaint procedure.

---

Definitions:

Control Limits

The bounds used in control charts to signal when a process is in or out of control, based upon the statistical properties of the monitored process.

Standard Deviations

A measure of the amount of variation or dispersion of a set of values, indicating how much the values deviate from the mean of the set.

Standard Errors

A statistic that measures the dispersion or spread of sample means around the population mean, used to estimate the precision of sample statistics.

Average Run Length

A statistical measure used in quality control that indicates the average number of units processed until a defect is detected.