Which of the Following Is True of the Role of Supervisors

question 18

Multiple Choice

Which of the following is true of the role of supervisors in resolving complaints and grievances?

• A)They must avoid seeking assistance from HR staff or higher-level managers.
• B)They have the authority to make exceptions to policies whenever they choose.
• C)They should avoid engaging in shouting matches or "talking down" to their employees.
• D)They should attempt to grant questionable complaints or grievances to avoid hassles.

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Definitions:

Developmental Stages

The distinct phases that an individual undergoes from infancy to adulthood, each characterized by specific psychological and physiological changes.

Collectivist Cultures

Cultures that prioritize the group over the individual, emphasizing interdependence and familial and communal relationships.

Individualist Cultures

Societies that emphasize personal achievement, independence, and self-reliance, valuing individual goals over group objectives.

Group Goals

Objectives set by a group collectively that they aim to achieve.