Which of the Following Is True Regarding the Role of the Supervisor

question 73

Multiple Choice

Which of the following is true regarding the role of the supervisor at the initial step in resolving a complaint or grievance?

• A)The supervisor should not listen to the shop steward if the steward does not bring the employee.
• B)The supervisor cannot speak with the aggrieved employee directly in front of the steward.
• C)The supervisor can undermine the steward's authority or relationshipwith the employee if he or she chooses to.
• D)The supervisor should notify the steward concerning the employee's presentation of the problem when union interests are involved.

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Definitions:

Acceptance

The process of recognizing and coming to terms with reality, often involving circumstances that cannot be changed.

Client-Centered Technique

A therapeutic approach developed by Carl Rogers, emphasizing an empathetic, accepting environment to facilitate a client's growth and self-discovery.

Court-Ordered Therapy

Psychotherapy mandated by a judge as part of a legal judgment or sentence, often in criminal or family cases.

Empathy

The ability to understand and share the feelings of another person, essentially putting oneself in their shoes.