In the New Service Development Process Cycle, Development Follows Design

question 47

True/False

In the new service development process cycle, development follows design.

---

Definitions:

Stereotype

A widely held but fixed and oversimplified image or idea of a particular type of person or thing.

Nonverbal Communication

The process of conveying a message without the use of words, including through facial expressions, body language, gestures, and tone of voice.

Accentuation

The emphasis or stress placed on a particular syllable in a word or on a particular word in a sentence.

I-Messages

A communication tool that focuses on the speaker's feelings rather than blaming the listener, often used to express one’s feelings or needs assertively.