Examlex
The customer is a(n) ________ in the service process and his/her impression of the service quality is influenced by many ________.
Lungs' Natural Defences
Mechanisms within the respiratory system that protect the lungs from infection and pollution, including mucous production and cilia action.
World Health Organization
An international public health agency of the United Nations dedicated to improving health conditions and achieving the highest level of health for all people worldwide.
Annual Human Death Rate
The number of deaths per year per 1,000 or 100,000 people in a population, used to measure the mortality rate of a specific area.
Indoor and Outdoor Air Pollution
The contamination of air within and surrounding buildings and structures, primarily caused by emissions from vehicles, industry, and natural sources.
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