The Servicescape Can Influence Perceived Quality

question 19

True/False

The servicescape can influence perceived quality.

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Definitions:

Presence of Others

The effect that the physical or implied presence of other people can have on an individual's behavior, thoughts, and feelings.

Good Impression

a favorable perception or judgment formed by others based on one's actions, appearance, or communication.

Feminine

A set of attributes, behaviors, and roles traditionally associated with girls and women or considered characteristic of the female gender.

Attractive Male

A male individual deemed physically appealing or desirable based on societal or personal standards of beauty.