The Costs of Quality for Services Include All of the Following

question 30

Multiple Choice

The costs of quality for services include all of the following except ________.

• A) failure costs
• B) prevention costs
• C) control costs
• D) detection costs

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Definitions:

Prospective Lenders

Individuals or financial institutions that are potential sources of loans or financial backing, still in the consideration or evaluation stage.

Human Capital

The collective skills, knowledge, and abilities of an organization's workforce, regarded as an economic asset.

Abilities

The skills and competencies that enable an individual to perform actions or tasks effectively.

Skills

Abilities and expertise developed through practice and education.