When a Firm Offers Multiple Services at a Single Location

question 3

True/False

When a firm offers multiple services at a single location, it is using a clustered service strategy.

---

Definitions:

Incremental Improvements

Small, gradual changes or enhancements made to a process, product, or service to improve efficiency, quality, or performance.

Consortium

A group of companies, universities, or other organizations that collaborate on a common project or share resources to achieve a common goal.

OD Efforts

Initiatives taken as part of Organization Development, aimed at improving organizational effectiveness, health, and capacity through planned interventions.

Blue-Collar Workers

Employees who perform manual labor or work in production, manufacturing, and maintenance sectors, typically requiring physical work.