What Is the Primary HR Challenge of Outsourcing

question 5

Multiple Choice

What is the primary HR challenge of outsourcing?

• A) It raises labor costs because of overtime requirements.
• B) A firm is still accountable for the actions of its subcontractors, but it exercises less control over them.
• C) Subcontractors tend to take on less work than they can handle, which means that the firm needs to hire additional workers.
• D) Customers tend to be more satisfied with subcontractors than with regular employees, which creates conflict in the workplace.

---

Definitions:

Disconfirming Response

A communication pattern that invalidates or disregards another's opinions or feelings.

Confirming

Affirming or validating someone's feelings or opinions.

Cultural Values

The deeply rooted beliefs, traditions, customs, and behaviors shared by a community that influence individuals' actions and perceptions.