Improving Diversity Management Must Begin With

question 72

Multiple Choice

Improving diversity management must begin with:

• A) top management's commitment to diversity.
• B) multicultural hiring policies and procedures.
• C) support groups for minorities.
• D) senior mentoring programs.

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Definitions:

Contribution Margin

The amount remaining from sales revenue after variable expenses are deducted, showing the revenue available to cover fixed expenses and provide profit.

Operating Leverage

A measure of how revenue growth translates into growth in operating income, demonstrating the effect of fixed costs on profits.

Contribution Margin

The difference between the sales price of a product and its variable costs, used to cover fixed costs and profit.

Sales Mix

The composition of different products or services sold by a company, which can significantly impact profitability based on the varying margins of each item.