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Additional Case 8.3
The HR department at McBain Associates is putting together a multi-step training program to help managers appraise employee performance. The firm has experienced previous legal problems associated with improper performance appraisals, so HR needs to ensure that every manager is able to conduct a performance appraisal appropriately.
Managers will receive information about EEO law, company policies, appraisal forms, and appropriate interview questions. Information provided during training should be relevant and consistent. The firm wants managers to have access to the information after training and as needed when conducting performance appraisals. In addition, the firm wants to minimize the time managers spend on the training and to avoid large group meetings. Due to changing policies and forms, HR needs the ability to update the training information easily and quickly.
-Refer to Additional Case 8.3.HR at McBain has decided to use an instructor-led program to train managers.Which of the following best supports this decision?
Authority
The legitimized power or right to make decisions, direct others, and expect compliance within a specific realm.
Responsibility
An obligation or duty to perform or complete a task or role, usually with accountability for the outcome.
Hierarchy
A system or organization in which people or groups are ranked one above the other according to status or authority.
Organizational Subsystem
A division or unit within an organization that has its specific role and functions contributing to the overall objectives.
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