An Informal Communication Tool Available to Managers That Helps Them

question 102

Multiple Choice

An informal communication tool available to managers that helps them build rapport with employees is:

• A) e-mail.
• B) performance appraisal.
• C) employee feedback programs.
• D) management by walking around.

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Definitions:

Demographic Facts

are statistics that relate to the population and particular groups within it, such as age, race, gender, income, and education levels.

Deviant Activity

Behavior that violates social norms or expectations.

Constructionist Perspective

A viewpoint in sociology that emphasizes the ways social phenomena are created, institutionalized, and made into tradition by humans.

Objective Fact

Information verified through observation or measurement, independent of personal feelings or opinions.