Examlex
An industry is defined as a group of organisations producing close substitutes.
Criteria
Standards or benchmarks used to evaluate or make decisions about something.
Postpurchase Behavior
The actions and reactions of consumers after buying and using a product, including levels of satisfaction, repeat purchases, and feedback or complaints.
Consumer Purchase Decision
The process by which individuals decide whether, what, when, from whom, and how much to buy a product or service.
Alternative Evaluation
The process consumers undertake to assess the benefits and drawbacks of different options before making a purchase decision.
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