The Definition of 'Strategic Capabilities' Does NOT Require That They

question 26

Multiple Choice

The definition of 'strategic capabilities' does NOT require that they:

• A)create value for customers
• B)create value for shareholders
• C)are better than those of most competitors
• D)are difficult to imitate or replicate

Comprehend the significance of managerial ethics and corporate social responsibility in relation to business operations.

Analyze the role of coordination, control, and command within the management functions framework.

Appreciate the importance of human relations and social aspects in workplace productivity and motivation.

Recognize various management theories, including scientific management, administrative principles, and behavioral approaches, and their application in organizational settings.

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Definitions:

Forestalling

Forestalling in sales involves anticipating potential objections or issues before they are raised by the customer, and addressing them proactively.

Anticipated Objections

Objections a salesperson expects to hear from prospects and prepares responses for in advance to smoothly handle resistance.

Energy Efficiency

The goal of using less energy to provide the same level of energy service, reducing energy costs and environmental impact.