Since Intangibles Such as Customer Satisfaction Cannot Be Measured,they Are

question 2

True/False

Since intangibles such as customer satisfaction cannot be measured,they are not important in assessing performance.

---

Definitions:

Factor Analysis

A statistical method used to describe variability among observed, correlated variables in terms of a potentially lower number of unobserved variables called factors.

Gene Variations

Differences in the sequences of DNA among individuals, which contribute to the genetic diversity within species.

Educational Achievement

The accomplishment of educational milestones or the attainment of knowledge or skills, often measured through grades, diplomas, or standardized test scores.

Intelligence

The capacity to learn, understand, and apply knowledge, solve problems, and adapt to new situations.