Examlex
Equity contracts have the least amount of risk for advertising agencies.
Tangibility
The attribute of being able to be touched, seen, tasted, felt, or smelled, often used in differentiating goods from services.
Service Quality
The degree to which a delivered service meets the expectations of the customer, often assessed through dimensions like reliability, assurance, tangibles, empathy, and responsiveness.
Empathy
The ability to understand and share the feelings of another person.
Service Quality
The assessment of how well a service meets or exceeds customer expectations, often related to factors like responsiveness, assurance, and empathy.
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