____ Means That a User Calling into a Company Telephone

question 17

Multiple Choice

____ means that a user calling into a company telephone system provides some form of data by speaking into the telephone,and a database query is performed using this spoken information.

• A) Third-party call control
• B) Unified messaging
• C) Fax-back
• D) Integrated voice recognition and response

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Definitions:

Statement of Income

A financial document that shows a company's revenues, expenses, and profits over a specific period, highlighting the company's operating performance.

Share Capital

The amount of money that shareholders invest in a company in exchange for shares of ownership.

Statement of Cash Flows

a financial statement that shows how changes in balance sheet accounts and income affect cash and cash equivalents, and breaks the analysis down to operating, investing, and financing activities.

Investing Transactions

Financial activities related to the acquisition or sale of long-term assets and other investments.