Teresa Applied the Human Relations Theory of Management to Motivate

question 68

Multiple Choice

Teresa applied the human relations theory of management to motivate her team to increase sales by 8 percent. She then applied the scientific management theory to match customer accounts to the appropriate salesperson. What overall approach to management does Teresa most likely follow?

• A)operations management  
• B)information management  
• C)systems management  
• D)contingency management

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