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James Casey founded UPS in 1907 as a message delivery business.The development of the telephone would have put an end to the business if Casey had not been a leader who was able to get his employees to accomplish more than they had thought possible and reinvent the company as one that delivered goods for retailers.What type of leader was Casey?
Peer Pressure
The influence exerted by a peer group in encouraging an individual to change their attitudes, values, or behaviors to conform to group norms.
Attitude Change
The process by which an individual's feelings, beliefs, or behaviors towards an object, person, or situation are modified.
Minority Opinions
Opinions or perspectives held by a small segment of a group, which often differ from the majority viewpoint.
Cognitive Activity
this term describes the mental processes involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem-solving.
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