In Which of the Following Cases Would Written Communication Be

question 12

Multiple Choice

In which of the following cases would written communication be preferable to oral communication?

• A)when immediate feedback is needed  
• B)when messages are complex and ambiguous  
• C)when messages are emotion laden  
• D)when messages are very simple

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Definitions:

Fine

A monetary penalty imposed by an authority on individuals or organizations for violations of legal rules.

Endowment Effect

The phenomenon where individuals value an owned item more than a similar item they do not own.

Gains

An increase in wealth, utility, or value resulting from an economic transaction or activity.

Losses

The shortfall that occurs when total costs exceed total revenues in a business operation, resulting in negative profit.