Why Is the Knowledge of One's Ethnic Identity So Crucial

question 89

Multiple Choice

Why is the knowledge of one's ethnic identity so crucial to people and especially adolescents?

• A) Strong identification with the mainstream culture is critical for adolescents.
• B) Adolescents who have a strong ethnic identity tend to have higher self-esteem.
• C) Identifying with the mainstream culture weakens ethnic identity in some groups but not others.
• D) Successive generations may have an increasingly weaker ethnic identity.

Understand the concept of customer loyalty and different types of loyalty.

Evaluate the financial impact of customer retention and the dynamics of acquisition costs.

Identify the criteria for prioritizing customer relationships and investments.

Understand the role of loss-leaders in customer attraction.