Examlex
Identify the following terms.
-Frederick I and Frederick II and Italy
Cognitive Dissonance
A psychological phenomenon where an individual experiences mental discomfort or stress from holding two or more conflicting beliefs, values, or attitudes.
Customer Retention
The practice of engaging existing customers to continue buying products or services from a business.
Wisdom
The ability to apply knowledge, experience, understanding, and insight to make sound judgments and decisions.
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