Which of the Following Actions Would Not Result in a Successful

question 2

Multiple Choice

Which of the following actions would not result in a successful tort action by the person suing? Assume that all the persons involved learn these facts.

• A) Mr. Meen wrote a letter to the editor of the Vancouver Sun in which he falsely stated that the mayor took a bribe. The editor and 10 others on staff read it but decided not to print it. The mayor sued Mr. Meen.
• B) When Jed accidentally dropped a board and broke Al's toe, Al threw a rock at Jed, but Jed saw it coming and moved in time to avoid being hit. Al sued; Jed counterclaimed.
• C) A waiter, then the police, detained a restaurant patron because he did not want to pay for wine that was brought to the table but was cloudy and undrinkable. The patron sued for false imprisonment.
• D) An accountant made an error in financial statements that he knew would be given by his client to a potential investor, Mr. Lam. The investor, relying on the erroneous statements, invested $20,000 and lost it all. Mr. Lam sued the accountant.
• E) Jayne was doing aerobic exercises. She looked up and saw the gas meter reader in the backyard. She sued him for trespass.

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Definitions:

Touch Point

Any point at which a customer and the company come into contact.

Customer

A person or organization that buys goods or services from a store or business.

Company

An entity formed to engage in a business, trade, or industrial activity, typically characterized by its legal independence and ownership structure.

Customer Relationship Management

A strategy for managing an organization's interactions with current and potential customers, often using data analysis to study large amounts of information.