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As Property Manager of a 15-Unit Apartment Block,you Receive Rent

question 117

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As property manager of a 15-unit apartment block,you receive rent payments on the first of every month from each tenant.Mrs.Lone,in apartment,whose rent is $500 per month,lost her job and was in dire financial difficulties.You agreed to take only $400 per month.For the last ten months,she has paid only $400 a month,but you have learned that for 4 months she has had a new and even better-paying job.You are angry that she failed to tell you this and you want to sue her for the entire amount of back rent ($1000) .Which of the following arguments could she use most effectively against you?


Definitions:

Referral Cycle

The ongoing process of obtaining new customers by referrals from existing ones, creating a continual cycle of expanding business through word-of-mouth.

Center of Influence

An individual or entity that has a significant impact on the opinions, behaviors, or decisions of a target group, often used in marketing and sales strategies.

Endless Chain Method

A sales strategy where current customers are asked to refer new clients, theoretically creating a never-ending chain of referrals.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.

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