A Salesperson Innocently Misrepresented a Fact to a Customer About

question 156

Multiple Choice

A salesperson innocently misrepresented a fact to a customer about a new printer.She honestly believed his statement was true and was not careless.Although this fact was not about a term of the contract,it did induce the customer to buy that printer.The next day,the customer learned the true facts and wanted to return the printer.If the store refused to take it back and the customer sued,which of the following would be the most likely result?

• A) an award of damages
• B) The buyer's case would be dismissed.
• C) an order of specific performance
• D) an order of rescission
• E) an injunction

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Definitions:

Emotional Roots

The underlying emotional causes or bases for behaviors, thoughts, or feelings, often linked to past experiences.

Just-World Phenomenon

The cognitive bias to believe that the world is fundamentally fair, leading people to rationalize an unjust situation as deserved by the victim.

Bergen-Belsen

A Nazi concentration camp in Germany, notorious for its role in the Holocaust and the deaths of thousands due to starvation, disease, and mistreatment.

Social-Responsibility Norm

A societal expectation that people will help those in need or those dependent upon them.