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Four students assigned to examine the operations of Mr.Triffle's restaurant supply company found that the business worked in an inefficient manner.On the students' recommendation,Triffle went to Computerheaven Ltd.and explained to the salesperson the needs of the company.Computerheaven sold the company an Olivetti computer system for $18 000.The system was in operation less than one hour when it malfunctioned and injured one of Triffle's employees.The malfunction was not the fault of the seller or the buyer,but of the manufacturer.Which one of the following actions arise from these facts?
Expected Award
A prediction or anticipation of a reward or recognition that one believes they will receive for their actions or performance.
Lepper, Greene, Nisbett
Researchers known for their studies on intrinsic and extrinsic motivation, especially the effects of rewards on individuals' motivation.
Overjustification Effect
Occurs when an external incentive such as a reward, decreases a person's intrinsic motivation to perform a task.
Self-handicapping
Strategies people use to create obstacles and excuses for themselves so they can avoid blame for possible future failures.
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