The Hot Dog Processing Factory That Oliver Works at Recently

question 54

Multiple Choice

The hot dog processing factory that Oliver works at recently instituted a total quality management (TQM) program. If this was done in response to workers' complaints, what were their complaints most likely about?

• A) alienation
• B) career plateauing
• C) age discrimination
• D) a glass ceiling

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Definitions:

Anorexia Nervosa

A condition involving eating behaviors that result in extremely low body weight, a profound fear of becoming heavier, and an inaccurate perception of one's own body weight or shape.

Bulimia

An eating disorder characterized by episodes of binge eating followed by purging, to avoid weight gain.

Schachter and Singer's Theory

A psychological theory proposing that emotion is based on physiological arousal and cognitive labeling of the reason for this arousal.

Arousal

A physiological and psychological state of being awake or reactive to stimuli.