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The Final Step in the Consumption Process Is Satisfaction

question 73

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The final step in the consumption process is satisfaction.


Definitions:

Displays

Devices or presentations used to show, exhibit, or present information or items visually.

Active Listening

A communication technique that involves giving full attention to the speaker, understanding their message, and responding thoughtfully, indicating full comprehension.

Organizational Communication

Oral and written communication in an organization. It has formal and informal dimensions and travels vertically and horizontally.

Grapevine

An informal communication network within an organization, where information is often passed through word of mouth.

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