Some Consumers Get Very Upset When They Receive Bad Food

question 95

Multiple Choice

Some consumers get very upset when they receive bad food in a restaurant and lose control by yelling at the server and demanding to see the manager. Which type of emotional awareness are these people lacking?

• A) emotional tolerance
• B) emotional contagion
• C) emotional intelligence
• D) emotional regulation

---

Definitions:

Inflation

The rate of growth in the average cost of goods and services, which lowers the purchasing capacity.

Loses Value

A term referring to the decrease in worth of an asset or currency over time.

FDIC

The Federal Deposit Insurance Corporation (FDIC) is a United States government corporation providing deposit insurance to depositors in U.S. commercial banks and savings institutions.

Savings and Loan

Financial institutions that primarily promote savings and provide loans for housing.