Many Consumers Hang Up the Phone After Being Telemarketed

question 52

Multiple Choice

Many consumers hang up the phone after being telemarketed. What is this an example of?

• A) affect
• B) typical consumer reaction
• C) self-conscious emotion
• D) schema-based affect

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Definitions:

Environment

The environment or circumstances in which a person, animal, or plant exists or functions.

Identical Twins

Twins who develop from a single fertilized egg that splits in two, creating two genetically identical organisms.

Fraternal Twins

Twins who develop from separate fertilized eggs. They are genetically no closer than brothers and sisters, but they share a fetal environment.

Neuroticism

A personality trait characterized by moodiness, anxiety, and emotional instability.