The Apple Store Takes Pride in Its Customer Service, the Number

question 121

Multiple Choice

The Apple store takes pride in its customer service, the number of Mac Experts that it has at its retail locations who are ready to help customers, and the wide selection of products it has ready to sell its customers. What is this an example of?

• A) affective quality
• B) functional quality
• C) fit
• D) congruity

---

Definitions:

Economic Events

Incidents or developments that affect the economy, such as financial crises, market movements, or policy changes.

Economic Theories

A set of principles that explain how economies function, including the distribution of resources, and the production and consumption of goods and services.

Abstractions

The process of extracting the underlying essence or general principles of a concept, situation, or phenomenon, often by neglecting concrete details.

Physical Sciences

Branches of science that study inanimate natural objects, including astronomy, chemistry, physics, and earth sciences.