Which Does NOT Accurately Describe Consumer Satisfaction

question 113

Multiple Choice

Which does NOT accurately describe consumer satisfaction?

• A) Consumer satisfaction is a relatively enduring consumer trait.
• B) Consumer satisfaction is a postconsumption phenomenon because it is a reaction to an outcome.
• C) Like other emotions, satisfaction results from a cognitive appraisal.
• D) Satisfaction is a relatively mild emotion that does not create strong behavioural reactions.

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Definitions:

Shoulder

A joint that connects the arm to the torso, consisting of several bones, muscles, and a complex range of motions, making it one of the most mobile joints in the body.

Abbreviation

A cut-down version of a word or phrase.

Calcium

A mineral essential for various body functions, including bone formation, muscle contraction, and blood clotting.

Abbreviation

The act of shortening or condensing a word or phrase by omitting letters and using symbols or initial letters.