The More You Do Business with the Kawartha Credit Union

question 40

Multiple Choice

The more you do business with the Kawartha Credit Union the more affinity shares you will earn; in 2012, these shares paid a cash dividend of 4.5%. What kind of program is this an example of?

• A) switching
• B) loyalty
• C) satisfaction
• D) customer commitment

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Definitions:

Indirect Method

A cash flow statement reconciliation technique that adjusts net income for non-cash transactions, deferred amounts, and accruals to calculate operating cash flow.

Accumulated Depreciation

The total amount of a tangible asset's cost that has been allocated as depreciation expense since the asset was put into use.

Statement of Cash Flows

An analysis document indicating the effects of changes in balance sheet items and earnings on cash and cash equivalents, categorized by operating, investing, and financing operations.

Operating Activities

These involve the primary, day-to-day tasks of producing goods, providing services, and selling products, capturing the cash flows from these central business operations.