Consumers Who Are Aggressive or Rude Are Usually Not Abusive

question 180

True/False

Consumers who are aggressive or rude are usually not abusive.

---

Definitions:

Intimidation

The act of inducing fear or coercion to influence someone's behavior or decisions, often through threats or bullying.

Behavior Modification

A technique aiming to change an individual's behavior through reinforcement, punishment, and other strategies.

Extinction

In behavioral science, the process through which a previously reinforced behavior is weakened by no longer being followed by reinforcing consequences.

Ingratiating Tactic

A strategic behavior aimed at making oneself more likable or appealing to others, often used in social and workplace dynamics.