Consumers Who Are Aggressive or Rude Are Usually Not Abusive

question 180

True/False

Consumers who are aggressive or rude are usually not abusive.

---

Definitions:

Team Competence

The collective skills, knowledge, and abilities of a team that enable it to perform effectively.

Conflict Resolution

The process of finding a peaceful solution to a disagreement or dispute between parties.

High-quality Decision

A decision that is well-informed, considers multiple perspectives, and leads to outcomes that meet or exceed objectives.

Consult Program

A structured plan which provides expert advice and guidance in specific areas or functions of an organization.