When a Customer and a Supplier Choose To, or Are

question 45

Multiple Choice

When a customer and a supplier choose to, or are technically obliged to, integrate their processes,

• A)there can no longer be a market operating between them for the item concerned.
• B)there can be an adversarial relationship as each tries to gain advantage.
• C)there can be strategic benefit, so long as the partners try to jointly maximise their profit in the downstream market.
• D)all of the above.

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Definitions:

Balanced Scorecard

A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.

Strategic Initiatives

Major actions or programs undertaken by an organization to achieve long-term objectives and competitive advantage.

Internal Processes Perspective

An angle of the Balanced Scorecard framework focusing on optimizing operations and production processes to meet strategic goals.

Automate Warehouse

The application of automation technology within warehouse operations to improve efficiency, accuracy, and productivity.