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A city will serve as a conduit for federal grant money, which is sent to the city by the state government and must be remitted to various not-for-profit organizations that will use the money. The ultimate allocation of the money is decided by the state government. Which of the following terms describes the nature of this grant?
Emotional Dissonance
The conflict or discrepancy between the emotions people feel and the emotions they display due to professional or social roles.
Emotional Dissonance
A condition of having to express emotions that are not genuinely felt, often experienced by individuals in customer service or client-facing roles.
Emotional Display Rules
Social norms or cultural guidelines that dictate how and when emotions should be expressed.
Emotional Display Rules
Are societal or cultural norms that dictate how, when, and where it is appropriate to express emotions, influencing individual emotional responses in social situations.
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